What makes the Visual One Spa Management System so unique?

  • Create staff members including work-schedule, male/female, phone numbers, date of hire, commission levels

  • Create locations (spa rooms) including "off-site" (services can take place in a guest room, for example)

  •  Create services (facials, massages, etc.) including price, duration, set-up and breakdown time, comments, priority (for example, a massage has to occur before a haircut), and locations at which the service can be performed. (e.g. a facial could occur in any Spa room or, perhaps, in a guest room. But, a seaweed wrap can be performed only in a specific spa room)

  • Search availability (on- and offsite) and schedule appointments by any combination of: Date, Time, Type(s) of service (including service groups), Staff Member (including male and female filter)

  • Sort availability by type of service and/or staff member for easier determination of available timeslots

  • On-the-fly "standard" and "graphical" availability displays with Wait List logic

  • On-the-fly adjustment of start times for appointments … provides the ultimate in scheduling flexibility

  • Easy user-interface to change the staff member on an event …perfect if the original staff member calls in sick or leaves early

  • Email confirmations

  • Drill-down to detailed listing of: Scheduled, Checked-in, Completed, and No-Show, on hold

  • Integration with Visual One Property Management System: V1 Spa shares the guest (history) record with V1 PMS … tracks the guest's historical spa services, too!  A spa event can be reserved during/within the PMS (room) reservation process Spa event will automatically appear on the guest's Activity Schedule in V1 PMS (and prevents conflicting events) Spa event is "connected" to V1 PMS's package plan component.

  • Integration with Visual One Point-of-sale System: Spa events are automatically created in the POS catalog for sales by-item reporting Charges for spa services are automatically created at the end of the spa appointment with the ability to add additional (and commissionable) items to the sale.  Services can be settled to any payment method including room charges and accounts receivable.  Spa charges can be automatically absorbed by the PMS package plan or automatically posted in addition to the package plan charge … no vouchers required

  • Lots of reports: By date / time, by type of service, by staff member, by location, by guest / client, Forecast Revenue

  • Default time-interval of auto refresh on availability grid

  • Default "hold space" times with auto-expiration of the "hold" if booking is not finalized

  • Optional grace period … allows an appointment to remain prior to a no-show status

  • Optional Spa Scheduling only (without point-of-sale)

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